Title

A service design framework for doctoral program management

Document Type

Conference publication

Publication details

Gillett, P, Sinnewe, E & Trischler, J 2011, 'A service design framework for doctoral program management', paper presented to 25th Australian and New Zealand Academy of Management (ANZAM) Conference , Wellington, New Zealand, 7-9 December.

Published version available from:

http://www.anzam.org/wp-content/uploads/pdf-manager/536_ANZAM2011-260.PDF