Title

User operations as language elements: measuring usability and user competence through redundancy

Document Type

Presentation

Publication details

Comber, T & Maltby, JR 2003, 'User operations as language elements: measuring usability and user competence through redundancy', paper presented to CHINZ 03, the fourth annual international conference of the New Zealand Chapter of the ACM Special Interest Group on Computer-Human Interaction, University of Otago, Dunedin, New Zealand, 3-4 July.

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