Title

Careless conversations, costly mistakes: coercive managers and organizations in the litigious spotlight

Document Type

Presentation

Publication details

Hase, S, Kouzmin, A & Sankaran, S 2005, 'Careless conversations, costly mistakes: coercive managers and organizations in the litigious spotlight', paper presented to Knowledge, culture & learning in the new world: Fifth International Conference on Knowledge, Culture and Change in Organisations, University of the Aegean, Rhodes, Greece, 19-22 July.

Abstract

Careless conversations on the part of managers to each other and to other employees have an enormous human resource cost to organisations and, emotionally, to those involved.

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