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The publisher's version of this article is available at http://dx.doi.org/10.1108/13665620210427294
While some modern organisations have established 'virtual work teams', which are said to be comprised of people who are geographically separated and who work across boundaries of space and time using computer driven communication technologies, it is also true that many organisations remain structured around conventional face-to-face teams. Increasingly, the conventional face-to-face team is endeavouring to increase its productivity by utilising some of the technology and characteristics of the virtual team. In fact, it may not be practical any longer to draw a distinction between conventional face-to-face teams and virtual teams due to the invasive nature of technology throughout most modern organisations.