Post-print of: Miller, P 2003, 'Workplace learning by action learning: a practical example', Journal of Workplace Learning, vol. 15, no.1, pp.14-23.
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Leaders of organisations are seeking new ways of developing capacities in their organisations to learn and re-learn. Describes an action learning approach to facilitating the implementation of a workplace learning strategy to assist a group of managers enhance their capacity to learn and respond to organisational issues more effectively. Outlines the methodology used and the attempt to measure behavioural and organisational performance improvements as a result of the intervention. Lessons learnt that may be useful to others responsible for implementing workplace learning are detailed.