Title
Implementing knowledge management: a more robust model
Document Type
Article
Publication details
Dufour, Y & Steane, P 2007, 'Implementing knowledge management: a more robust model', Journal of Knowledge Management, vol. 11, no. 6, pp. 68-80.
Published version available from:
Peer Reviewed
Peer-Reviewed
Abstract
The purpose of this paper is to show that knowledge management (KM) practitioners usually describe implementation in ideal and positive terms, such as making KM strategy happen, putting ideas into practice or turning embryonic KM strategies into reality. Research has been mainly confined to failures or mistakes in implementation.