Document Type

Thesis

Publication details

Goh, SK 2014, 'An empirical study of factors affecting website success in Singaporean enterprises', DBA thesis, Southern Cross University, Lismore, NSW.

Copyright SK Goh 2014

Abstract

This research is a study of the factors affecting website success of Singaporean enterprises. The hypothesized research model adopted for this research is adapted from DeLone and McLean (D&M) information system (IS) success and the updated model (1992, 2002, 2003 & 2004), the Molla and Licker (2001) e-commerce success model, website research study of Palmer (2002) and other previous researches. In summary, the factors affecting website success in Singaporean enterprises are successfully determined. Singaporean enterprises are recommended to incorporate the important website quality, design feature and trust attributes into their website to support their website use, website satisfaction and organizational benefits.

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