Researching tour guides and guiding: mapping the past, charting the future
Black, R, Weiler, B & Chen, H 2017, 'Researching tour guides and guiding: mapping the past, charting the future', in JM Widtfeldt & D Koerts (eds), Conference Proceeding: 5th International Research Forum on Guided Tours, Roskilde, Denmark, 15-18 March, Roskilde Universitet, Roskilde, Denmark, pp. 19-26.
This paper systematically reviews peer-reviewed tour guiding literature from 1980- 2016. An analysis of 140 empirical studies on tour guides and tour guiding during this period provides a basis for identifying patterns, trends and gaps in relation to methods and theory engagement. The analysis reveals little use of mixed methods and innovative data collection and analysis methods in tour guiding research. Engagement with theory is evident, particularly since 2010, however, while theory is being used by tour guiding scholars to inform their research, the testing, refinement and building of new theory is limited.