The importance of informal professional networks in developing a proactive organizational culture: a public value perspective
Brunetto, Y, Xerri, M, Farr-Wharton, B & Nelson, S 2018, 'The importance of informal professional networks in developing a proactive organizational culture: a public value perspective', Public Money and Management, vol. 38, no. 3, pp. 203-212.
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Public value theory was used by the authors to investigate informal professional networks, perceived discretionary power, and the organizational culture that forms in physical asset management organizations. The results, from a structural equation model, indicated that informal professional networks are positively associated with higher discretionary power and a proactive asset maintenance organizational culture. In the absence of public managers promoting public value, professionals use their informal networks as a source of power to be proactive and contribute to asset reliability and public safety (public value).